Privacy Policy

DATA CONTROLLER

Owner: DILUBE, S.A. (hereinafter, DILUBE)
Registered Address: Av. Bertrán Güell, 78. P.O. Box nº 33. E-08850 GAVÀ (Barcelona), Spain
Tax ID (CIF): ESA58198615
Telephone: (+34) 93 611 01 01
E-mail: lopd@dilube.com

DATA CATEGORIES AND PURPOSE OF PROCESSING

DILUBE processes the following categories of data:

Identification data: name, email address, subject, and message.
Economic, financial, or banking data.

DILUBE processes the above-mentioned categories of data for the following purposes:

To manage the request or inquiry submitted through the contact form.
To manage the contracting of services, as well as billing and the corresponding service provision.
To comply with legally established obligations.

The requested personal data are mandatory; therefore, refusal to provide them will result in the impossibility of carrying out the contracted services.

The user guarantees that the data provided are truthful, accurate, complete, and up to date, and shall be responsible for any damage or loss, direct or indirect, that may arise from failure to comply with this obligation. If the user provides data belonging to third parties, they declare that they have obtained the consent of such parties and undertake to inform them of the contents of this clause, exempting DILUBE from any liability in this regard.

DATA RETENTION

DILUBE will retain users’ personal data only for the time necessary to fulfill the purposes for which they were collected, provided that the granted consents are not revoked. Subsequently, where applicable, the information will be kept blocked for the legally established periods.

SECURITY MEASURES

DILUBE and its data processors have adopted all legally required measures for the protection of personal data; likewise, they have implemented all technical means available to prevent the loss, misuse, alteration, unauthorized access, or theft of personal data provided by users of the Website.

RECIPIENTS OF YOUR DATA

We inform you that certain data, within the framework of applicable regulations or the contractual relationship maintained with DILUBE, may be disclosed to:

Banks and financial institutions for the collection of payment for services provided.
Other professionals in the relevant field for the execution of contracted services.

LEGAL BASIS FOR PROCESSING YOUR DATA

The legal basis for DILUBE to process users’ data is the performance of the contract.

Likewise, the legal basis for processing your data is also the user’s consent.

USER RIGHTS

You may send a written request to DILUBE, Avda. Bertrán Güell 78, 08850 Gavà – BARCELONA (Spain), or via email at mail@dilube.com, at any time and free of charge, attaching a copy of a valid identification document, to exercise the following rights:

To withdraw the consents granted.
To access your personal data.
To rectify inaccurate or incomplete data.
To request the erasure of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
To obtain from DILUBE the restriction of data processing when any of the conditions provided for in data protection regulations apply.
Under certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. DILUBE will cease processing the data, except for legitimate reasons or for the exercise or defense of possible legal claims.
To request the portability of your data.
To lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) when the data subject considers that DILUBE has violated the rights granted under applicable data protection regulations.